IncineraSol Isotype

Privacy Policy

Your privacy and data security are our top priorities

Last Updated: December 15, 2024

Privacy Topics

At Token Factory, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our decentralized application and services.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. We encourage you to read this policy carefully to understand our practices.

Non-Custodial Nature

Token Factory operates as a non-custodial platform. We do not have access to or control over your private keys, seed phrases, or wallet contents. You maintain full control and responsibility for your digital assets.

1. Information We Collect

1.1 Information You Provide Directly

Wallet addresses when connecting your wallet
Transaction data you choose to execute
Contact information if you reach out for support
Feedback and communications you send to us

1.2 Information We Collect Automatically

Technical Information

  • • IP addresses and geolocation data
  • • Browser type and version information
  • • Device identifiers and operating system details
  • • Usage patterns and interaction data

Blockchain Data

  • • Public blockchain transaction data
  • • Smart contract interaction records
  • • Token holdings and transfer history (publicly available)
  • • Gas fees and transaction costs

Important Note

We never collect or have access to your private keys, seed phrases, passwords, or any sensitive wallet information. This data remains solely under your control.

2. How We Use Your Information

Service Provision

  • Facilitate blockchain transactions
  • Provide token creation and management tools
  • Enable launchpad and presale functionalities
  • Process burn and recovery operations

Platform Improvement

  • Analyze usage patterns to enhance user experience
  • Optimize platform performance and reliability
  • Develop new features and services
  • Conduct security monitoring and fraud prevention

Communication

  • Respond to user inquiries and support requests
  • Send important service announcements
  • Notify about platform updates and changes
  • Provide educational content and resources

Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Enforce our Terms of Service
  • Protect against fraudulent activities

3. Information Sharing and Disclosure

Our Commitment

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as outlined in this policy.

We may share information in the following circumstances:

Service Providers

With trusted third-party service providers who assist in operating our platform (hosting, analytics, customer support) under strict confidentiality agreements.

Legal Requirements

When required by law, regulation, legal process, or governmental request, including responses to court orders or subpoenas.

Business Protection

To protect our rights, property, safety, or that of our users, including fraud prevention and security incident response.

Business Transfers

In connection with any merger, sale, or transfer of company assets, where user information may be transferred as part of the business assets.

Consent

With your explicit consent or at your direction, such as when you choose to share information with third-party integrations.

4. Data Security

Security is Our Priority

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Technical Safeguards

  • End-to-end encryption for sensitive data transmission
  • Secure socket layer (SSL) certificates
  • Regular security audits and penetration testing
  • Automated threat detection and monitoring

Administrative Safeguards

  • Access controls and user authentication
  • Employee training on data protection
  • Regular security policy updates
  • Incident response procedures

Physical Safeguards

  • Secure data centers with restricted access
  • Environmental controls and monitoring
  • Backup and disaster recovery systems
  • Hardware security and disposal protocols

Your Responsibilities

  • Keep your wallet credentials secure
  • Use strong, unique passwords
  • Enable two-factor authentication where available
  • Regularly update your browser and security software

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and gather information about how our platform is used.

Essential Cookies

Required for basic platform functionality

Session management
Security authentication
Load balancing
Error prevention

Performance Cookies

Help us understand how users interact with our platform

Page visit analytics
User flow tracking
Performance metrics
Error logging

Functional Cookies

Remember your preferences and settings

Language preferences
Theme selections
Wallet connection status
Custom configurations

Marketing Cookies

Deliver relevant content and measure campaign effectiveness

Social media integration
Campaign tracking
Personalized content
Advertisement analytics

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit platform functionality.

Most browsers allow you to refuse cookies, delete existing cookies, or notify you when new ones are being sent.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws.

Access

Request access to personal information we hold about you

How to exercise: Contact our support team to request a copy of your data

Rectification

Request correction of inaccurate or incomplete information

How to exercise: Submit corrections through our support channels

Erasure

Request deletion of your personal information

How to exercise: Request account deletion (subject to legal requirements)

Portability

Request transfer of your data in a structured format

How to exercise: Contact support for data export options

Restriction

Request limitation of processing your information

How to exercise: Specify processing restrictions in your request

Objection

Object to processing based on legitimate interests

How to exercise: Contact us to express your objection with reasons

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframes required by applicable law.

7. Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations.

Account Information

Provide ongoing services and support

Retained while your account is active

Transaction Data

Compliance with financial regulations and audit requirements

Retained for 7 years or as required by law

Usage Analytics

Platform improvement and performance optimization

Aggregated data retained indefinitely

Support Communications

Quality assurance and issue tracking

Retained for 3 years after resolution

Marketing Data

Communication preferences and campaign effectiveness

Until consent is withdrawn or account deletion

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Transfer Safeguards

  • Standard Contractual Clauses (SCCs) with service providers
  • Adequacy decisions by relevant data protection authorities
  • Binding Corporate Rules for multinational corporations
  • Explicit consent for specific transfer scenarios

Data Locations

Primary Servers

United States, European Union

Backup Servers

Canada, Singapore

Service Providers

Various global locations with adequate protection

Questions About Your Privacy?

If you have any questions about this Privacy Policy, your data rights, or our privacy practices, please don't hesitate to contact us. We're committed to protecting your privacy and addressing your concerns.

This Privacy Policy may be updated periodically. We will notify you of any material changes by updating the "Last Updated" date and, where appropriate, providing additional notice through our platform or via email.